SERVICES

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Ellen has expertise working with individuals affected by complex and multiple traumas including:​

  • Domestic violence

  • Childhood sexual abuse

  • Occupational stress injuries

  • Catastrophic brain injuries

  • Other life-changing injuries

Explore the rest of our site to learn more about what we have to offer, and get in touch with any questions. Ellen Connell is here for you.

A View
 
European Restaurant

COVID 19

Counseling During Covid 19

I am accepting referrals of new clients and continuing to meet with existing clients.

Counselling sessions will take place remotely( via Zoom a secure web based platform or via telephone) during this time of social distancing as we all get behind efforts to flatten the curve.

Now more than ever it is essential that people receive the emotional and psychological support they need to safeguard their mental health. I can provide mental health  support safely using one of these modalities.

To make a referral or to schedule an appointment email me at ellen@ellenconnell.ca or call me at 250 812-1568. 

 

OFFICE SAFETY

As we gradually resume in-person appointments, our office is taking the following precautions to protect our patients, ourselves and help slow the spread of the coronavirus.

Office Desk
  • Office seating in the waiting room and in therapy rooms has been arranged for appropriate physical distancing.  

  • Our staff and patients are required to wear masks in the waiting room and during set up of neurotherapy appointments.  

  • Everyone is encouraged to wash their hands before and after the appointment. Public washroom facilities are located on the third floor of our building. These facilities are sanitized 3 times daily

  • Hand sanitizer that contains at least 60% alcohol is available in the therapy rooms and at the reception counter – we encourage people to use it. • We will be scheduling appointments at specific intervals to minimize the number of people in the waiting room.

  • We ask all patients to time their arrival such that they have time to go to the washrooms located on the 3rd floor and wash their hands and then arrive in our office no earlier than 5 minutes before their appointment times. If you are being dropped off much earlier than your appointment time or taking the bus, please let us know in advance so that we can make the necessary arrangements in order to avoid overcrowding the waiting area.

  • Areas that are commonly touched are thoroughly sanitized after each appointment. Common areas are thoroughly disinfected mid-day and at the end of each day. Detailed cleaning of the entire office space is performed at the end of each week. 

White Office

We will be sending out an Informed Consent Form for in-person appointments during COVID-19, which we ask that you read and sign prior to resuming in-person appointments.